Important Changes to CCN Contact Information
As of July 2021 the CCN office is no longer located in the Chase building on
the
Dalhousie University campus and no longer has any relationship with
Dalhousie
University's Department of Mathematics and Statistics.
Please do not attempt to contact the Department of Mathematics and Statistics in
order to
try and get in touch with CCN, they will not able to assist you with CCN issues
and cannot
forward your communication to us.
Please note that the official CCN office number has changed and the new number
is given
below.
How to get in contact with us
CCN no longer has a physical office location but we are still able to be contacted
by phone,
email or snail mail.
The Chebucto office email address is officechebucto.ns.ca
Our office telephone number is 902-593-1249. When calling for assistance
please leave
a detailed message. All calls will be returned within 24
hours.
Our mailing address is:
Chebucto Community Net
PO Box 9253 CSC
Halifax, N.S.
B3K 5M8
Existing members please include your account name in your communications with
us.
Secure Message Form
Confidential and sensitive information may be sent to the Chebucto Office
securely via this encrypted Secure Message
Form.
Other Important Chebucto Addresses
- For general technical support or general help with Chebucto
services,
please
send an email detailing the problem to userhelpchebucto.ns.ca. There is also more
information
available online here.
- For technical support or help with the
Chebucto Plus service
,
please send an email detailing the
problem to userhelpchebucto.ns.ca. Please
try and be as specific as you can; what your Operating System
is (Windows 10 Home Edition, macOS 10.12.3 Sierra, etc.), what program
you were using
and the exact text of any error messages. There is more information
available online here.
- To send us a notice for an upcoming activity or event that you
would like posted on our Upcoming
Events page, please send it as TEXT ONLY (NO .doc, .pdf or
other attachments) to
ch1chebucto.ns.ca and we will post
it for you.
- To report a problem with a Chebucto user, please send an email
to
abusechebucto.ns.ca. If the report is about a Chebucto
user spamming (sending unsolicited commercial email), or otherwise
using our services to send messages in violation of our User Agreement
you must include the message with its full headers intact. There is
more information available online
here.
Go to the Services Page